Terms and Conditions
Key on Harmony
A California Corporation
Effective Date: 1/1/2026
1. Introduction
Welcome to Key on Harmony (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, coaching services, consulting services, programs, communications, and related offerings.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Company Information
Company Name: Key on Harmony
Business Structure: California Corporation
Location: San Clemente, California, USA
Email: [email protected]
3. Mission Statement
At Key on Harmony, we help high-performing professionals navigate critical transitions by untangling the mental, emotional, and relational knots that create resistance, so they can trust their inner compass, make aligned decisions, and move forward with clarity and confidence — whether they’re leaving what no longer serves them or leading transformational change.
4. Services Provided
Key on Harmony provides professional coaching, consulting, educational content, strategic advisory services, workshops, and related professional development services primarily within the United States.
Services may include:
One-on-one coaching
Leadership coaching
Transition and career coaching
Business and organizational consulting
Group coaching sessions
Workshops and seminars
Digital resources and educational materials
Appointment scheduling and communication services
5. Eligibility
By using our services, you represent that:
You are at least 18 years old;
You have the legal capacity to enter into a binding agreement; and
You will use our services only for lawful purposes.
6. Coaching and Consulting Disclaimer
Key on Harmony provides coaching and consulting services intended for educational, informational, and personal development purposes only.
We do not provide:
Legal advice
Medical advice
Psychological or psychiatric treatment
Financial or investment advice
Clients are solely responsible for their decisions, actions, and results arising from participation in our services.
While we strive to support meaningful growth and transformation, we do not guarantee specific outcomes or results.
7. Payment Terms
Clients agree to pay all applicable fees associated with purchased services according to the agreed-upon terms.
Unless otherwise specified in writing:
Payments are due at the time of booking or invoicing;
Fees are non-refundable once services are rendered;
Missed appointments may be forfeited without refund;
Rescheduling requests should be submitted at least 24 hours in advance.
We reserve the right to suspend or terminate services for unpaid balances.
8. SMS Messaging Terms
By providing your mobile phone number to Key on Harmony, you consent to receive SMS text messages related to:
Appointment reminders
Upcoming meetings
Scheduling confirmations or changes
Service-related communications
Message Frequency
Message frequency may vary depending on your interactions with us and scheduled services.
Message and Data Rates
Standard message and data rates may apply according to your wireless carrier plan.
Opting Out
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
You may also contact us directly at:
[email protected]
SMS Consent Protection
SMS consent is not shared with third parties or affiliates for marketing purposes.
At Key on Harmony we believe trust is vital. That means your choice and consent for SMS or any other communications are respected.
9. Intellectual Property
All materials, content, branding, documents, videos, graphics, frameworks, methodologies, and resources provided by Key on Harmony are the exclusive intellectual property of the Company unless otherwise stated.
You may not:
Reproduce,
Republish,
Distribute,
Modify,
Sell, or
Exploit
any Company content without prior written consent.
Limited personal, non-commercial use is permitted for clients participating in our services.
10. Confidentiality
We respect the confidentiality of client communications and information shared during coaching and consulting engagements.
However:
Electronic communications may not always be fully secure;
Confidentiality cannot be absolutely guaranteed;
We may disclose information if required by law or necessary to protect legal rights or safety.
Clients are also expected to respect the confidentiality of any group coaching participants or proprietary materials shared during services.
11. Limitation of Liability
To the fullest extent permitted under California law, Key on Harmony and its officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:
Use of our services,
Reliance on coaching or consulting guidance,
Technical interruptions,
Scheduling issues, or
Business or personal decisions made by clients.
Our total liability for any claim shall not exceed the amount actually paid by the client for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Key on Harmony, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
Your use of our services,
Violation of these Terms, or
Violation of any law or third-party rights.
13. Termination of Services
We reserve the right to refuse, suspend, or terminate services at our discretion for reasons including:
Harassment or abusive behavior;
Violation of these Terms;
Fraudulent activity;
Disruptive conduct; or
Non-payment.
Clients may discontinue services at any time, subject to any applicable cancellation or refund policies.
14. Website and Third-Party Services
Our website or communications may contain links to third-party websites, tools, or service providers. We are not responsible for the content, policies, or practices of third parties.
Use of third-party services is at your own risk.
15. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the appropriate state or federal courts located in California.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updated Terms will become effective upon posting with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Terms.
18. Contact Information
For questions regarding these Terms and Conditions, contact:
Key on Harmony
San Clemente, California, USA
Email: [email protected]